Reliance Jio Sim Activation Process & Problems

Reliance Jio is offering unlimited 4G data & voice calls but how to take benefit of all these offers? So, first of all you will need to understand jio sim activation process & Reliance has already made it much more simple. If you are still facing any problems while activating sim card then we do have some solutions for you.

Jio sim will be available for everyone after coming Monday, that is 5 September 2016.

Step by Step Reliance Jio Sim Activation Process

1. If you don’t know how to get free Jio sim, please refer to this article first. All you will need is Aadhar card & 2 passbook size photos. That’s it!
2. Do not forget to provide your valid email id at the time of purchase.
3. Activation process is completely online.
4. Once you receive free sim card, you will get an email from company.
5. Follow the steps in the email to activate the sim.
6. Receipt of bill will be mailed to you & you will also receive the sms of the same.
7. That was all about activation, but now next step is to verify the ownership.
8. Make a call on 1977 (toll free) number. Customer care employees might ask you the details in the receipt (which you got in step 6) so keep it in front of you before making call. You also need to enter last 4 digits of Adhar card for verification process.
9. If you are not being able to call 1977, please read the FAQ given below. We have given a solution for this problem.

Problems Encountered & how to fix them

Why network is not available on my Jio sim?

After switching on phone, if it is not showing any tower/range then here’s how to fix this issue:

1. Make sure that you have inserted your sim in primary slot. If you have duel sim 4G support, they you can insert in any port.
2. Go to settings > Mobile networks > Access point names
3. Choose Jio 4G option from the list.
4. You should see the following details. If not, then do manual settings like these:
   • APN : jionet
   • APN type : Default
   • Proxy : Not set
   • Port : Not set
   • Username : Not set
   • Password : Not set
5. Now you should have received range!
6. Still facing issues, don’t worry. Call Customer care (number is mentioned below).

What is Jio Customer Care Number?

For any queries, call on 1800-890-1977. You can use alternative number which you had provided while buying sim card for making a call.

I want to activate only mobile data, how to do it?

Simply call on above mentioned number to opt for this feature.

Tele-verification Call is not connecting..

1. Move on to Google play store & download JioJoin app.
2. Open it & you will see popup : Do you want to use JioJoin as text messaging app?
3. Click on yes & now call 1977 number. That will fix your problem.

How much time does it takes to activate sim card?

Not more than 5 minutes! Just follow the procedure given above & you will face no problems.

Still have questions? Then comment below & I will get back to you with solution.

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